:root{--ink:#182b42;--muted:#67788c;--line:#e0e7ee;--blue:#1764d9;--pale:#f3f6fa}*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--pale);font-family:Arial,'Malgun Gothic',sans-serif;font-size:16px;line-height:1.6}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button,.button{display:inline-flex;justify-content:center;align-items:center;padding:10px 18px;border:1px solid transparent;border-radius:7px;background:var(--blue);color:white;font-weight:600;cursor:pointer;white-space:nowrap}button:hover,.button:hover{filter:brightness(.95)}input,select,textarea{width:100%;border:1px solid #cbd5e0;border-radius:6px;background:white;color:var(--ink);padding:10px 12px}input:focus,select:focus,textarea:focus{outline:3px solid #b8d5ff;outline-offset:1px}input[type=checkbox]{width:18px;height:18px;accent-color:var(--blue);cursor:pointer}label{display:flex;flex-direction:column;gap:6px;font-size:14px;font-weight:600}small{font-weight:400;color:var(--muted)}h1{font-size:30px;letter-spacing:-1px;line-height:1.3;margin:8px 0}h2{font-size:19px;margin:0 0 20px}p{margin:8px 0 18px}.sidebar{width:235px;position:fixed;inset:0 auto 0 0;background:#10243e;color:#d5deec;padding:32px 20px;display:flex;flex-direction:column}.brand{display:flex;align-items:center;gap:14px;color:white;font-size:36px;font-weight:800;padding:0 10px 38px}.brand span{font-size:20px;line-height:1.5}.brand small{display:block;font-size:10px;letter-spacing:2px;color:#98abc5}.navlabel{font-size:12px;letter-spacing:1px;color:#8297b6;margin:22px 14px 10px}nav a{display:block;padding:12px 14px;margin:5px 0;border-radius:6px;font-size:15px}nav a:hover{background:#1b3557}nav a.selected{color:white;background:#245fa8}.profile{margin-top:auto;border-top:1px solid #33465f;padding:20px 12px 0}.profile strong,.profile span{display:block}.profile span{font-size:13px;color:#a5b6ce}.textbutton{padding:8px 0;background:none;color:#a5b6ce;font-size:14px}.aside-note{font-size:14px;color:#a5b6ce;margin:30px 12px}main{margin-left:235px}.topbar{height:72px;background:white;border-bottom:1px solid var(--line);padding:0 40px;display:flex;align-items:center;justify-content:space-between;font-size:14px;color:var(--muted)}.private{border:1px solid var(--line);padding:4px 10px;border-radius:5px;font-size:12px}.workspace{max-width:1600px;padding:36px 40px 60px;margin:auto}.heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:26px}.eyebrow{font-size:12px;font-weight:700;color:var(--muted);letter-spacing:1px}.count{font-size:.6em;color:var(--blue);background:#e6effd;padding:4px 9px;border-radius:6px;vertical-align:middle;margin-left:6px}.panel{background:white;border:1px solid var(--line);border-radius:10px;padding:26px;margin-bottom:24px;box-shadow:0 2px 3px #182b4203}.filters{display:flex;align-items:end;gap:14px;padding:20px}.filters .search{flex:1}.filters label{min-width:140px}.secondary{background:white;border-color:#cbd5e0;color:var(--ink)}.reset,.back{color:var(--muted);font-size:14px}.reset{padding:10px 0}.back{display:inline-block;margin-bottom:20px}.tablepanel{padding:0;overflow:hidden}.tabletop{padding:20px 24px;display:flex;justify-content:space-between;align-items:center;gap:16px}.inline{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.inline select{width:auto;max-width:100%}.inline span{font-size:13px;color:var(--muted)}.small{padding:7px 11px;font-size:13px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;white-space:nowrap;font-size:14px}th{background:#f7f9fc;text-align:left;padding:14px 20px;color:var(--muted);font-weight:500;border-block:1px solid var(--line)}td{padding:18px 20px;border-bottom:1px solid #edf1f5}tbody tr:hover{background:#fafcff}.customer-name{font-weight:700}.phone{font-variant-numeric:tabular-nums}.muted{color:var(--muted);font-size:14px}.detail-link{color:var(--blue);font-size:13px}.badge{display:inline-block;font-size:13px;border-radius:5px;padding:4px 10px;background:#edf1f6;color:#556477;font-weight:600}.s1{background:#fff0db;color:#8d5900}.s2{background:#e5efff;color:#175fc3}.s3{background:#eee9ff;color:#6246a0}.s4{background:#e0f3ec;color:#216d50}.s5{background:#ffebea;color:#ad3932}.pagination{display:flex;justify-content:space-between;padding:16px 24px;color:var(--muted);font-size:13px}.pagination div{display:flex;gap:20px}.empty{text-align:center;padding:65px 16px;color:var(--muted);white-space:normal}.empty h2{color:var(--ink);margin-bottom:10px}.empty p{font-size:14px}.notice{padding:15px 20px;border:1px solid #bcd4f5;border-radius:8px;background:#edf5ff;color:#254e82;margin-bottom:24px;font-size:14px;overflow-wrap:anywhere}.notice.error{background:#fff1f0;color:#962f27;border-color:#f3c5c1}.stack{display:flex;flex-direction:column;gap:20px}.stack p{margin:0}.columns{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.15fr);gap:24px}.note{padding:20px 0;border-bottom:1px solid var(--line)}.note div{display:flex;justify-content:space-between;gap:16px;font-size:14px}.note time{color:var(--muted);font-size:12px}.note p{white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0}.narrow{max-width:760px}.upload{padding:30px;background:#f7faff;border:1px dashed #a3bfdf;border-radius:8px}.help{background:#f5f7fa;padding:20px;margin-top:28px;border-radius:6px;font-size:14px}.help p{margin-bottom:0;color:var(--muted)}.iprow{display:flex;justify-content:space-between;gap:20px;padding:18px 0;border-bottom:1px solid var(--line);align-items:center}.iprow p{margin:3px 0 0;color:var(--muted)}.danger{background:white;border-color:#e8c4c1;color:#b03128}.login{max-width:470px;margin:60px auto;padding:40px}.login h1{font-size:26px;margin-bottom:20px}.login form{margin:30px 0}.login .muted{font-size:13px}dialog{width:460px;max-width:calc(100vw - 32px);border:0;border-radius:12px;box-shadow:0 20px 80px #10243e44;padding:28px;color:var(--ink)}dialog::backdrop{background:#10243e88}.dialogtop{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.dialogtop h2{margin:0}.dialogtop button{font-size:12px;padding:5px 10px}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}@media(max-width:1100px){.sidebar{width:190px;padding:26px 12px}.brand{font-size:28px;gap:9px}.brand span{font-size:17px}main{margin-left:190px}.workspace{padding:28px 22px}.filters{flex-wrap:wrap}.tabletop{align-items:start;flex-direction:column}.columns{grid-template-columns:1fr}}@media(max-width:650px){.sidebar{position:static;width:100%;padding:14px 18px}.brand{padding:0;font-size:24px}.brand small,.sidebar>.navlabel,.profile,.aside-note{display:none}nav{display:flex;gap:4px;flex-wrap:wrap;margin-top:12px}nav a{padding:7px 10px;font-size:13px}nav .navlabel{display:none}main{margin:0}.topbar{height:48px;padding:0 18px}.workspace{padding:22px 14px}.heading{gap:12px}h1{font-size:26px}.panel{padding:20px}.tablepanel{padding:0}.filters label{min-width:120px;flex:1}.login{margin:25px auto}.pagination{padding:14px}.private{font-size:11px}.heading>.button,.heading>button{font-size:13px;padding:9px}.columns{gap:0}}
.choice-tabs{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:24px}.choice-tabs a{font-size:14px}.choice-row{display:flex;gap:16px;justify-content:space-between;align-items:center;padding:20px 0;border-bottom:1px solid var(--line)}.choice-row .inline{align-items:end}.choice-row input[type=number]{max-width:90px}.choice-row>.inline{flex:1}.choice-row .badge{margin-bottom:8px}.panel>.inline{align-items:end}@media(max-width:650px){.choice-row{align-items:end;flex-wrap:wrap}.profile{display:block;margin-top:12px;padding-top:12px}.profile strong,.profile span{display:inline-block;margin-right:10px}.profile form{display:inline-block}}
.filters{flex-wrap:wrap}.filters .search{min-width:220px}.entrybar{align-items:end}.entrybar label{flex:1;min-width:150px}.entrybar select{width:100%}.entrybar small{display:inline}.toolbar{display:flex;gap:16px;align-items:center;justify-content:space-between;margin:0 0 16px;flex-wrap:wrap}.customer-panel{width:min(1060px,96vw);max-width:96vw;max-height:94vh;overflow:auto}.customer-panel>.dialogtop{position:sticky;top:-28px;background:white;padding:12px 0;z-index:2}.customer-panel .heading h1{font-size:26px}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.metrics .panel{display:flex;flex-direction:column;gap:12px}.metrics span{font-size:14px;color:var(--muted)}.metrics strong{font-size:23px;overflow-wrap:anywhere}.rate-form input{width:100px}.job-message{margin-top:24px}.negative{color:#b02e26}.voided{color:var(--muted);background:#f5f6f8}.wrap{white-space:normal;max-width:320px;overflow-wrap:anywhere}.choice-row form.inline input{max-width:220px}@media(max-width:900px){.metrics{grid-template-columns:repeat(2,1fr)}.customer-panel .columns{grid-template-columns:1fr}.rate-form{flex-wrap:nowrap}}@media(max-width:650px){.metrics{grid-template-columns:1fr 1fr;gap:8px}.metrics .panel{padding:16px}.metrics strong{font-size:18px}.toolbar .inline{width:100%}.toolbar button{font-size:13px}.customer-panel{padding:16px}.customer-panel>.dialogtop{top:-16px}}
.reminder-stack{position:fixed;right:16px;top:80px;width:260px;max-height:calc(100vh - 100px);overflow-y:auto;z-index:20;background:#fff;border:1px solid #c7d7e9;border-radius:10px;box-shadow:0 6px 24px #10243e20;padding:12px}.reminder-stack[hidden]{display:none}.reminder-heading{font-weight:700;font-size:14px;display:flex;justify-content:space-between;padding:0 2px 8px}.reminder-heading span{color:var(--blue)}.reminder-card{display:flex;flex-direction:column;padding:10px 12px;border:1px solid #d9e7f6;border-radius:7px;background:#f3f8ff;margin:6px 0;font-size:14px;overflow-wrap:anywhere}.reminder-card:hover{background:#e4effe}.reminder-card span{font-variant-numeric:tabular-nums}.reminder-stack>p{font-size:12px;color:#962f27}.reminder-stack button{width:100%}body:has(.reminder-stack:not([hidden])) .workspace{padding-right:300px}@media(max-width:900px){.reminder-stack{position:relative;top:auto;right:auto;width:auto;max-height:240px;margin:12px 16px 12px 206px}body:has(.reminder-stack:not([hidden])) .workspace{padding-right:22px}}@media(max-width:650px){.reminder-stack{margin:12px 14px}body:has(.reminder-stack:not([hidden])) .workspace{padding-right:14px}}

.delete-toolbar{margin:16px 0;gap:12px}.delete-toolbar .danger{font-size:13px}

.schedule-fields{display:grid;grid-template-columns:1fr 1fr;gap:12px}

.entrybar label{flex:1 1 120px;min-width:110px}.entrybar .initial-note{flex:2 1 240px}

/* Illustrated user guide: preserve full screenshot proportions. */
.guide-intro{color:var(--muted);margin-top:-12px}.guide-jumps{display:flex;gap:8px;flex-wrap:wrap;margin:20px 0 24px}.guide-jumps a{display:inline-block;background:white;border:1px solid var(--line);border-radius:7px;padding:8px 14px;margin:0;color:var(--blue);font-weight:600}.guide-jumps a:hover{background:#edf5ff}.screen-guide{scroll-margin-top:20px}.guide-heading{display:flex;gap:14px;align-items:flex-start;margin-bottom:22px}.guide-number{display:flex;align-items:center;justify-content:center;flex:0 0 38px;height:38px;border-radius:10px;background:var(--blue);color:#fff;font-weight:700;font-size:21px}.guide-heading h2{margin:0 0 6px;font-size:23px}.guide-heading p{margin:0;color:var(--muted)}.guide-figure{margin:0 0 24px}.guide-figure a{display:block;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:white;cursor:zoom-in}.guide-figure img{display:block;width:100%;height:auto}.guide-figure figcaption{margin-top:8px;color:var(--muted);font-size:13px}.guide-steps{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px 32px;margin:0;padding:0 0 0 24px}.guide-steps li{padding-left:4px}.guide-steps li::marker{color:var(--blue);font-weight:700}.guide-steps strong{font-size:16px}.guide-steps p{margin:5px 0 0;font-size:15px;line-height:1.75}.guide-role-note{margin:24px 0 0;padding:14px 16px;border-radius:7px;background:#f3f6fa;font-size:14px}.guide-save-note{margin-top:24px;padding:18px 20px;background:#edf5ff;border-left:4px solid var(--blue);border-radius:6px}.guide-save-note p{margin:6px 0 0;font-size:15px}.guide-more-title{margin:32px 0 18px;font-size:23px}@media(max-width:800px){.guide-steps{grid-template-columns:1fr}.guide-heading h2{font-size:20px}.guide-jumps a{font-size:14px}}

/* Keep column labels visible while scrolling the customer grid. */
.customer-grid-scroll{max-height:none;overflow:auto;position:relative;isolation:isolate;scrollbar-gutter:stable}.customer-grid-scroll table{border-collapse:separate;border-spacing:0}.customer-grid-scroll thead th{position:sticky;top:0;z-index:2;background:#f7f9fc;box-shadow:0 1px 0 #d2dce7}.customer-grid-scroll:focus-visible{outline:3px solid #b8d5ff;outline-offset:-3px}